Episode 5 - Making Online Learning More Engaging with RSI

By Engageli

January 10, 2025

In this episode 

In this episode of The Engageli Active Learning Podcast, we talk about how Regular and Substantive Interaction (RSI) helps make online learning more effective. According to the U.S. Department of Education, schools must meet RSI regulations to ensure students and teachers stay engaged. This episode discusses why RSI matters for creating better learning experiences and keeping students motivated.

What's discussed
  • What RSI is and why it’s required by the Department of Education
  • Practical ways teachers can connect with students regularly
  • How tools like technology and group activities enhance learning
  • Tips for giving meaningful feedback and organizing group projects
  • How RSI supports student success and prepares them for future jobs
 

Learn more 

Interested in reading the full article? Read Regular and Substantive Interaction (RSI) in Online Learning for free on the Engageli blog.

Episode transcript

Host 1: Hey everyone, welcome back for another Deep Dive. Today we're going to be talking about something that's pretty important. If you're interested in the world of online learning, stick around because you might find this stuff pretty interesting. Have you ever heard of RSI?

Host 2: Yeah, it's one of those terms that gets thrown around a lot in online learning circles, but it's actually super important, not just for like, you know, the bureaucrats and administrators, but for students too.

Host 1: So like, what is it? Is it just making sure that instructors are like, you know, actually responding to emails and stuff?

Host 2: Well, it's kind of like that, but it's more than just being present, you know. It's about having those regular, meaningful interactions that make online learning actually effective.

Host 1: So RSI stands for regular and substantive interaction. But what does that actually look like in practice?

Host 2: So, you know, regular obviously means frequent, consistent contact between students and instructors. Then weekly updates, you know, maybe summaries of discussions, even things like scheduled tutoring sessions.

Host 1: Okay, so it's like making sure that the instructor is actually engaged with the course and the students, not just like posting a syllabus and then disappearing until the final exam.

Host 2: Yeah, exactly. But the substantive part is where it gets really interesting. It's not just about checking in, it's about those interactions having real depth. Imagine like getting an email from your instructor that doesn't just say good job on your assignment, but actually gives you some insights that you hadn't even considered. Or being part of an online discussion that's so thought provoking, you actually connect with your classmates, even though you might never meet them face to face.

Host 1: So it's about creating those moments where you're like, whoa, I didn't think of it that way. It's about going beyond just the surface level, you know?

Host 2: Exactly. And the thing is, this isn't just some like, you know, best practice or suggestion. The U.S. Department of Education actually mandates RSI.

Host 1: Really?

Host 2: Yeah, it's part of the Higher Education Opportunity Act. And there can be serious consequences for institutions that don't comply. We're talking potential loss of accreditation, even access to federal financial aid for their students.

Host 1: Wow, so this is serious stuff. But beyond keeping the Department of Education happy, what's the real benefit for students?

Host 2: Well, think about it. You're investing time, money, energy into your education. RSI is like the insurance policy that guarantees you're actually getting your money's worth.

Host 1: OK, I like that analogy. So it's about making sure that online learning is actually, you know, learning.

Host 2: Right. And research shows that RSI is linked to better learning outcomes. When you're actively engaged, getting personalized feedback, you're way more likely to understand the material deeply, to build those critical thinking skills that employers are looking for.

Host 1: So it's not just about passing the course. It's about actually developing the skills and knowledge you need to succeed.

Host 2: Exactly. And there's another benefit that a lot of people don't talk about. That sense of community you mentioned earlier. Online learning can feel so isolating. But when you have regular, meaningful interactions, you start to feel like you're part of a class, a learning community, not just a face in a Zoom room.

Host 1: Yeah, that's huge. It's like the difference between watching a concert on your phone and actually being there, surrounded by other fans.

Host 2: Exactly. That sense of belonging can be a huge motivator. You're more likely to stick with a course, put in the effort when you feel connected to your peers and instructors.

Host 1: OK, I'm sold on the why of RSI, but let's get practical. How do schools actually do this? It sounds great on paper, but are there any real world examples of how it works?

Host 2: Well, that's where this document we have gets really interesting. It outlines some great practices that institutions are using to make RSI a reality, and it goes way beyond just lectures and emails.

Host 1: OK, let's dive in. I'm all ears for some real world magic here.

Host 2: Well, for starters, technology can be a powerful tool for RSI, not just a way to deliver content. Imagine interactive quizzes popping up during live sessions or watching a video clip and then having a lively chat discussion with your classmates about what you just saw.

Host 1: Oh, that sounds so much more engaging than just staring at a screen full of text. So it's about using tech to encourage active participation, not just as a replacement for being in the same room.

Host 2: Precisely. And don't underestimate the power of good old fashioned personalized feedback. It's not enough to just slap a grade on an assignment. Students need to understand why they got that grade and more importantly, how they can improve.

Host 1: Yeah, I can see how that would make a world of difference. Instead of just a number or a letter grade, imagine receiving a video message from your instructor pointing out the strengths of your work and offering specific suggestions for how to level up or having regular virtual office hours where you can actually chat one on one with your instructor about your progress and anything you're struggling with.

Host 2: Those are fantastic examples of how RSI can be brought to life. That kind of personal touch goes a long way, not just academically, but in building a positive relationship between the student and instructor. It shows the instructor is truly invested in their success.

Host 1: Okay, I'm loving this. It's about creating that feeling of being seen and supported, which can be so hard to find in online courses.

Host 2: Absolutely. And there's another best practice that's all about keeping things fresh and engaging, using a variety of projects and assessments instead of just relying on exams.

Host 1: Now, this is where it gets exciting. Instead of just exams, picture a mix of solo research papers, collaborative group presentations, maybe even peer reviews where you get to give feedback on each other's work. Not only does that keep things interesting, but it caters to different learning styles.

Host 2: You got it. By using a variety of assessment methods, instructors can evaluate student learning more comprehensively and keep students engaged and motivated throughout the course. It's a win-win.

Host 1: And it helps students develop those all-important collaboration and communication skills that are so crucial in today's world. It's like RSI is preparing them not just for the classroom, but for life beyond it.

Host 2: Exactly. It's not just about checking boxes or complying with regulations. RSI is about creating a richer, more effective learning experience for everyone involved.

Host 1: This is mind-blowing. We've learned what RSI is, why it matters so much, and even gotten a sneak peek at how some institutions are making it a reality. But I have a feeling there's even more to this story.

Host 2: Well, one of the biggest challenges with online learning is keeping students motivated and engaged. And RSI can really help with that. When you have those regular, substantive interactions, you're less likely to feel lost or overwhelmed. You've got a support system, people to bounce ideas off of, and that can make a huge difference in whether you stick with a course or just give up.

Host 1: Yeah, it's like having a built-in study group, even if you're taking the course solo.

Host 2: Exactly. And that kind of leads into another benefit. RSI can help students develop essential skills, skills that go way beyond the classroom. We're talking communication, collaboration, critical thinking.

Host 1: Those are like the holy grail of skills, right?

Host 2: Pretty much. Employers are always looking for those.

Host 1: So it's not just about acing the exams, it's about becoming a well-rounded learner, someone who's ready for whatever challenges come their way.

Host 2: That's the goal. And here's something I find really interesting. RSI can actually help level the playing field for students who might not thrive in a traditional classroom.

Host 1: Oh, how so?

Host 2: Well, think about students who are introverted or who have learning differences. Sometimes it's harder for them to participate in a large group, but with RSI, instructors can tailor their approach to meet individual needs.

Host 1: So it's about creating a more inclusive learning environment.

Host 2: Exactly. Everyone gets the support they need to succeed.

Host 1: That's awesome.

Host 2: And there's another benefit that often gets overlooked. RSI can actually help improve the quality of teaching.

Host 1: Really?

Host 2: Yeah. Think about it. When instructors are constantly interacting with their students, they're getting real-time feedback on what's working and what's not. So they can adjust their teaching methods, update their materials, and create a more effective learning experience.

Host 1: Like a continuous feedback loop.

Host 2: Exactly. Everyone benefits. And remember how we talked about RSI being mandated by the Department of Education? Well, there's a good reason for that. Institutions that don't meet those standards risk losing their accreditation.

Host 1: Which means?

Host 2: They could lose access to federal funding, which can have a huge impact on their ability to offer quality education.

Host 1: So it's not just about ticking boxes for the government. It's about ensuring that institutions are actually upholding their end of the bargain.

Host 2: Exactly. They're promising students a quality education. And RSI is a key part of delivering on that promise.

Host 1: Makes sense. Okay, I think I'm starting to get the full picture of RSI now. It's not just about making online courses more engaging. It's about ensuring that they're actually effective and equitable and accessible to everyone.

Host 2: That's a great way to put it.

Host 1: But I'm curious. Are there any potential downsides to RSI? Could it ever be too much of a good thing?

Host 2: That's a really good question. And honestly, yeah, like anything else, RSI needs to be implemented thoughtfully. Too much interaction, especially if it's not well-structured or relevant, could actually be overwhelming for students.

Host 1: Yeah, I could see that.

Host 2: It's all about finding that sweet spot. Enough interaction to keep students engaged and supported. But not so much that it becomes a burden or a distraction.

Host 1: So it's a balancing act.

Host 2: It is. It's one of the ongoing challenges in online learning. Finding that perfect balance between structure and flexibility. Between individual needs and the needs of the group. Between content delivery and interactive learning.

Host 1: It's complex.

Host 2: It is, but that's what makes it so fascinating.

Host 1: This is really making me think about online learning in a whole new way. It's obviously not as simple as just throwing some videos online and hoping for the best.

Host 2: Not at all. It takes careful planning and execution to create a truly effective online learning experience.

Host 1: And RSI is a huge part of that.

Host 2: Absolutely.

Host 1: This has been really eye-opening. I'm sure our listeners are finding this as interesting as I am, but I'm really eager to hear about how this all plays out in the real world. Are there specific examples of how institutions are using RSI to create really innovative and engaging online learning experiences?

Host 2: Well, let's start with something a little unexpected, maybe. Coding boot camps. You know those intensive programs that get people job-ready really fast?

Host 1: Yeah. I've heard of those.

Host 2: Well, they've actually been early adopters of RSI, not just because it's required, but because it really gets results.

Host 1: Okay. That makes sense. I mean, in a boot camp, you can't just sit back and passively watch lectures.

Host 2: Exactly. You've got to be building, collaborating, getting constant feedback. It's like RSI is baked into the DNA of the program.

Host 1: So what does that look like in practice?

Host 2: Well, a lot of boot camps have these daily stand-up meetings where students share their progress, their challenges, get support from instructors and their peers.

Host 1: So it's like a built-in accountability system.

Host 2: Yeah. And it also helps create that sense of community, which is so important when you're working intensely towards a shared goal.

Host 1: That's a good example. So it sounds like they're not just teaching coding skills. They're creating a whole learning culture.

Host 2: Exactly.

Host 1: One that fosters collaboration and support. I like that. So what about more traditional academic settings? Like, how are universities using RSI?

Host 2: Well, some universities are getting really creative with technology to enhance RSI.

Host 1: Cool. I'm all about creative uses of technology.

Host 2: Yeah. For example, some are using virtual reality to create immersive learning experiences.

Host 1: Whoa, VR. That's next level.

Host 2: Right.

Host 1: Imagine taking a history course and actually being able to walk through ancient Rome or experience a historical event firsthand.

Host 2: It's like stepping into a time machine.

Host 1: That would definitely make learning more engaging.

Host 2: And memorable.

Host 1: But how does that tie into RSI? It still sounds pretty solitary.

Host 2: Ah, but that's where the clever part comes in. These VR experiences are often designed for group interaction.

Host 1: So you're not just exploring these virtual worlds by yourself. You're doing it with your classmates.

Host 2: Exactly. Students can explore together, collaborate on tasks, even have discussions with their instructor, all within the VR environment.

Host 1: That's incredible. It's like taking a field trip with your classmates without having to leave your living room.

Host 2: Exactly.

Host 1: Are there any other examples of how tech is being used to enhance RSI?

Host 2: Oh, tons. Some universities are experimenting with AI-powered tutors that can provide personalized feedback and support to students 24-7.

Host 1: Wow, AI tutors.

Host 2: Yeah. They can analyze student work, identify areas where they're struggling, and offer targeted guidance and practice exercises.

Host 1: So it's like having a personal tutor on call whenever you need them.

Host 2: Pretty much.

Host 1: That's amazing. But wouldn't that kind of replace the human element of RSI?

Host 2: That's a great question. And it's something a lot of educators are thinking about. The goal isn't to replace human interaction, but to enhance it.

Host 1: Yeah, so it's about finding the right balance.

Host 2: Yeah. AI tutors can handle the more routine tasks, like providing basic feedback or answering common questions. And that frees up instructors to focus on those higher-level interactions, the ones that require human empathy and expertise.

Host 1: I see. It's about using technology strategically to create the best possible learning experience. So it's not just institutions that have a role to play in all of this, right? What about the students themselves?

Host 2: Oh, absolutely. Students are active participants in shaping their own learning experience.

Host 1: Well, not just something that's done to them.

Host 2: Right. And it starts with understanding what RSI is, why it matters, and advocating for it in their online courses.

Host 1: So it's about empowering students to be proactive, to speak up if they're not getting the level of interaction they need.

Host 2: Exactly. Students have a voice, and they need to use it. They can ask for more opportunities for discussion, for feedback, for collaboration. They can push their instructors to be more creative with technology.

Host 1: To find new ways to foster interaction and engagement.

Host 2: Exactly.

Host 1: That's awesome.

Host 2: It is. The future of online learning is in our hands. And together, we can create learning experiences that are not only effective, but engaging, empowering, and transformative.

Host 1: I love that. Well, this has been an incredible deep dive. I've learned so much about RSI, and I'm really excited to see how it continues to shape the future of online learning.

Host 2: Me too. It's a really exciting time to be involved in this field.

Host 1: And to all our listeners out there, we hope this deep dive has inspired you to think differently about your own online learning experiences. Don't be afraid to ask questions, demand more interaction, and be an active participant in shaping your own learning journey.

Host 2: And if you're an educator, we encourage you to embrace the power of RSI, experiment with new approaches, and never stop learning and growing alongside your students.

Host 1: That's great advice. Thank you so much for joining us on this fascinating exploration of RSI. Until next time, keep learning, keep connecting, and keep diving deep into the world of knowledge.